Stanbic IBTC Bank, a member of Standard Bank Group unveils a brand new mobile app as part of its financial service offering and to boost customer service delivery and user experience.
Chief Executive, Stanbic IBTC Holdings, Dr. Demola Sogunle officIally released the super app today and is currently available for download. The app is free and available for download to both customers and non-customers of the bank. It is paramount for every organization to innovate and stanbic ibtc is always at the fore front. The mobile app is the beginning of a new innovation that brings fruition.
“Digitization is a necessity” and the shift from consumers going to the bank to digital banking brought about the super App” Demola Sogunle said.
Six new modules of the Super App
Customers can use self on-boarding feature to register and activate their mobile banking profile without having to visit any branch. Log-in with either your internet banking login details, active debit card details or your account number (For view only access) Already a customer and forgot your password? The new and easy “forget password” feature will get you going on time.
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- My bank: Personalized welcome back page, biometric login, instant account opening, voice banking, buy airtime for self, save beneficiaries,transfer money to saving beneficiary, cardless withdrawal, and reset online banking password.
- @Ease Wallet : Visibility of key features, expansion of frequent transaction and multiple transaction history options.
- Pensions : Personalize, update details and multiple log-in options.
- Insurance: Apply for insurance policy and service request.
- Mutual fund: Buy new mutual, redeem, switch and increase online redemption unit.
- Stocks : Buy and sell stocks real-time, view open orders and transactions, view portfolio and Industry news.
Mutual fund investment is one of the best performing in Nigeria as a whole. Stanbic has the largest number of mutual funds, from pure equities to fixed income. This gives access to the investment using the mobile app connected to your bank account.
Why Super App?
During the live product unveil, Dr. Demola Sogunle said: “ We are always very intentional about trying to stay ahead of the call. The decision to launch the super app was inside trading, the corona virus pandemic has made it evident that digitization is a necessity. Covid-19 has changed customer expectations which has affected the way we design, communicate, and run the experience that our customers need and want. There is already a part of rapid shift of customers to digital solutions. ” The super app is for a time like this and beyond.
Everything about the app is superlative. A super app because it is an improved version of the former app with four modules to six personality and modules. One of the values of stanbic ibtc is “constantly raising the bar” and this super app leads the future of mobile banking
The super app has a voice assisted banking and personalized assistant and it is multilingual. Voice banking allows access to convenience, speed, simplicity, versatility and improvement. This feature improves customer experience.
Enjoy Voice Banking with the new Stanbic IBTC mobile app. Buy airtime for your saved beneficiaries with voice assistance.
Tell the app to transfer money to your saved beneficiaries. pic.twitter.com/U9v1Q8oyKd
— Stanbic IBTC (@StanbicIBTC) July 6, 2020
Why the super app is safe?
“We have taken measures to prevent the super app from cyber attacks with the adopted and improved anti-fraud technology, strong data and privacy protection feature on the app. There are strong data and privacy protection features on the super app such as control to profile, detects real time mobile device threat, controls to maintain the integrity of the application and protect customer transactions when using the app. It also detects tampering of devices and security has been put in pace to give our customers rest of mind” Demola Sogunle said
IPhones users can download the app, which is also compatible with iPad and iPod Touch, from Apple’s App Store, while Android-powered phones users can get the app from Google’s Play Store or visit stanbic ibtc website to download the app