Twitter has announced plans to open its first African office in Ghana and the company will employ 12 people for different remote positions.
The jobs advertised on Twitter website include 12 remote specialists roles to join several teams including product, design, engineering, marketing and communications.
Staff Designer – Global Participation
As Staff Designer, you will help us customise the Twitter experience to best meet the needs of our customers in Africa. You’ll use your deep understanding of the unique ways that people use Twitter in Africa starting with Ghana and Nigeria to highlight gaps in our global product strategy and ensure that Twitter is successful and locally relevant across the region. You’ll work with a horizontal cross-functional team covering everything from engineering to business development and product marketing to make this happen, which will be dedicated to this work.
To apply click here
Curator
The ideal candidate for this role should have a deep, non-partisan, understanding of Nigerian news and politics. They should feel comfortable fact-checking content related to politics, medical science or local news. They must also be capable of quickly and accurately identifying the best Twitter content across multiple verticals including News, Sports and Entertainment. In addition to curation, members of this team work collaboratively and are encouraged to support curation and projects of other verticals.
While this role is primarily focused on English and English Pidgin content, working proficiency in one or more of the following languages is an advantage: Yoruba, Hausa and Igbo.
This role is based in Accra, Ghana and focused on Nigeria. You may need to work weekends.
To apply click here
Curation Deputy Lead (Desk Lead) – Editorial Curation
The ideal candidate will have experience of content management or editing roles in journalism, publishing, content moderation or a similar industry. They will have a passion for working in a fast-paced, real-time news environment while maintaining quality and implementing processes and policies.
The ideal candidate for this role should have a deep, non-partisan, understanding of Nigerian news and politics. They should feel comfortable fact-checking content related to politics, social justice, medical science or local news.
You display an expert knowledge of media law and a strong understanding of Twitter’s role in the world as well as general knowledge across News, Sports and Entertainment verticals.
While this role is primarily focused on English and English Pidgin content, working proficiency in one or more of the following languages is an advantage: Yoruba, Hausa and Igbo.
To apply click here
Curation Lead – Editorial Curation
Twitter is looking for a passionate people manager to take on the role of Curation Lead for Nigeria. This person will manage a team that is focused on quickly, accurately and impartially summarising complex conversations that are unfolding in real-time on Twitter and important to users in Nigeria.
The Lead for Nigeria will be responsible for overseeing the management of the team and driving key projects to ensure the team delivers on its goals and strategy.
This role is located in Accra, Ghana and focused on Nigeria. You may need to work weekends.
The ideal candidate will have experience in people and project management in journalism, content moderation or a similar industry. They will have a passion for growing and developing an ambitious, mission-driven group of individuals.
The ideal candidate for this role should have a deep, non-partisan, understanding of Nigerian news and politics. They should feel comfortable fact-checking content related to politics, social justice, medical science or local news.
They must be able to display an expert knowledge of media law and a strong understanding of Twitter’s role in the world as well as general knowledge across News, Sports and Entertainment verticals.
While this role is primarily focused on English and English Pidgin content, working proficiency in one or more of the following languages is an advantage: Yoruba, Hausa and Igbo.
To apply click here
Analyst Safety Operations
As a Safety Operations Analyst, you will deliver efficient and high quality Safety Proactive and Reactive Enforcement models. For this role, we are looking for someone who cares deeply about safety in the Africa region, and can partner with our colleagues to drive a holistic approach to regional safety and misinformation-related enforcement issues.
We’re looking for a passionate team member with excellent communication skills, strong analytical skills, experience in supporting user/consumer operations in the Africa region (especially West Africa) and, of course, tons of enthusiasm for helping people and supporting Twitter’s fast-growing user base.
To apply click here
Analyst, Media Operations
Do you love the internet, technology, and media (audio and visual live streams, recordings, and static images)?
Do you have a passion for ensuring users stay safe online while allowing the weirdness and freedom of the internet to shine?
Do you love figuring out answers to questions no one has answered yet or processes without established best practices?
We’re looking for a highly motivated, goal-oriented, team player to join our Media Operations team. Success in this role requires someone who is curious, analytical, disciplined, proactive, and has a knack for managing multiple tasks efficiently. The team is tight-knit but spread around the world and values a healthy combination of independence and teamwork.
To apply click here
Twitter Senior Researcher – Global Participation
As a member of Twitter Global Participation Research team, you will be embedded on the cross-functional team that is working on building and improving the products and tools that are at the foundation of how customers experience our platform locally. This role specifically focuses on global markets that require cultural context and local customer insights to develop localized products that meet customers needs. You will lead the proactive discovery, exploration and development of customer-centric insights to help this team achieve their goals at a strategic level, while also executing research plans that impact every stage of the product development process, from ideation to implementation.
You will also build productive relationships with cross-functional partners in Product, Engineering, Design, Content Strategy, Strategy & Operations, Data Science and collaborate with other internal research teams to connect the dots, seed ideas, and help drive better business decision-making that sharpens product development strategies which will help fuel long-term sustainable growth for Twitter.
You will accomplish this by championing a customer-centered process that integrates insights and feedback throughout the product development cycle. You will conduct primary research, exploring the behaviors and motivations of our users through a variety of research techniques and methods (i.e. field visits, ethnography, surveys and usability tests). Your research will help us create a product experience that is innovative, useful, usable, and delightful. You’ll inspire change at all stages of product development by delivering compelling, written, in-person and visual presentations on your findings and influencing with an informed point of view.
To apply click here
Vendor Manager, Twitter Service
- Work with internal/external stakeholders and vendor partners, which will include executing operational strategies for Twitter’s global outsourcing model, through proactive communication and facilitation of cross-functional projects.
- Collaborate with vendor counterparts in regards to onboarding and offboarding of agents, process excellence and improvements, infrastructure support.
- Process and utilize metrics and analytics to make recommendations and identify continuous improvement and cost effective solutions.
- Continuously strive towards improving efficiency, reducing waste and adding value to existing processes and workflows.
- Facilitate innovative initiatives by developing a deep understanding of business requirements and maximizing value from vendor partners.
To apply click here
Senior Content Partnerships Manager
- Sign and lead all relationships with Africa content partners, including networks, publishers, producers, music ventures, studios and OTTs with a focus on Nigeria
- Drive innovative media solutions across both major events and daily content that deliver reach and incremental revenue to partners and brings the best content to Twitter
- Collaborate with Business Development and marketing to negotiate innovative content distribution deals, on and off platform
- Champion Twitter partners internally, providing feedback on product and business processes
- Develop cross-platform sponsorship packages for advertisers with Twitter’s partners to drive Partner content monetization
- Collaborate with Communications to amplify twitter initiatives in the region
- Represent Twitter at Industry Events
- Work cross-functionally with other teams to maximize partners’ relationship with Twitter (e.g. Business Development, Legal, Curation, Product , Partnership Solutions, Communications, Marketing, etc.)
To apply click here
Twitter Data Specialist, Curation
Twitter is looking for a Data Specialist to help us better understand what users are talking about on the platform. Tracking what users are talking about allows us to serve the best content, make informed product decisions and generally better understand our users and their interests to make Twitter a better and more engaging experience.
Twitter is looking for someone enthusiastic to help us classify Twitter content while helping us to share insights, integrate data with internal Twitter products and facilitate strong internal strategic relationships around the organization. This person will be responsible for classifying content by creating, monitoring, and maintaining an array of logic-based keyword queries. These queries will span a number of Media specific domains including TV, Sports, Brands, Events, Celebrities, Movies and more. Twitter is looking for someone to track these conversations in the Nigerian market.
To apply click here
Senior Communications Manager
Twitter is looking for a public relations expert to help manage public communications for Twitter in Africa with a focus on Ghana and Nigeria. The ideal candidate will have strong relationships with local media and the ability to create and implement strategic PR plans that support Twitter’s business objectives. This role requires the ability to explain the dimensions of Twitter’s policies, product strengths and strategic vision to diverse audiences across all channels of communication. Twitter’s ideal candidate will be proactive, hard-working, creative, and have a love of consumer technology and Twitter.
To apply click here
Twitter Analyst, Identity Operations
As an Identity Operations Analyst, you will deliver efficient and high quality Identity enforcement models, and act as a point of contact for complex, nuanced issues. In addition to this, you will participate in, contribute or lead cross functional projects with partners throughout the company to implement and operationalize policies and internal tools and features. You will also become an expert in all user Identity issues that we support, including but not limited to account impersonation, account security, access remediation and copyright.
To apply click here
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